Can you change providers without a new voucher?
The answer is “YES”, although the Office of Hearing Services look for reasons they feel are grounds for changing providers. For example, we are less likely to be granted a ‘relocation request’ based on one hearing care provider having better hearing aids than another. In our experience, here are a couple of grounds for relocation:
- Convenience: You believe that one of the Expert Hearing Care clinics is easier to get to.
- Breakdown of relationship in your existing provider: You will have the choice to see whoever you choose if you feel the reasons are valid enough.
Maintenance and batteries
If you are fitted with hearing aids, we recommended that you take up the option of a maintenance agreement with Expert Hearing Care. The Australian government subsidises the majority of this cost.
For a nominal annual fee, we will maintain your aid and supply batteries. If you choose not to pay the annual maintenance fee, you will need to buy your batteries regularly and pay for servicing and repairs of your hearing aid.
Make an appointment and we will help!
It is always more convenient to come and see us to discuss your needs – even if you are with another provider.
At no charge, we will give you a hearing assessment, so that we can assess and discuss whether you may be eligible for hearing devices and also answer any questions you may have. We also assist you in completing the necessary paperwork for the Office of Hearing Services.
Call us on (08) 9375 9977 or book online.